Certified Operations Manager | Operations Excellence | Business Processes | Lean Operations | Workflow This course contains the use of artificial intelligence. Here’s what a typical company looks like after reaching 50 employees: processes rely on heroes, not systems. Each department operates in its own rhythm. Metrics exist for reporting, not for management. The CEO is busy putting out fires instead of focusing on strategy. And the person trying to bring order does it without tools, authority, or a systematic approach. This is not a people problem. This is the absence of an operations function. Business Operations Manager is an 8-session course by Mike Pritula, who has trained 150,000+ professionals across 185 countries and built operational systems in companies from Preply to Wargaming. This is not a course about tasks and control. It’s about turning chaos into a scalable operational system that grows with the business. The Operations Manager role is one of the most in-demand—and least understood—in business. It is often confused with a Project Manager, an executive assistant to the CEO, or “the person responsible for everything.” In reality, Ops is a strategic management function that creates the company’s “nervous system”: processes, metrics, rhythms, and team alignment. What makes this course different: Ops is treated as a CEO-level business function, not a set of tactical tasks. You’ll get ready-to-use frameworks, templates, and tools you can apply the very next day. Session 1 defines the role: why a business needs Ops, how it differs from PM and COO, key responsibilities, and models for implementing the Ops function in companies of different sizes.
Cupon: PAPAHR_AUG_084899
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